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BT Redcare Fire

Each week in the UK, there are approximately 2100 arson attacks.* 67% of fires occur outside working hours.** Over 70% of businesses involved in a major fire either never recover or fail within three years.*** Insurance payouts following a fire can take months or even years. These are the facts – yet when did you last call the fire brigade upon hearing a fire alarm?

Just because you have a fire alarm system installed, it doesn’t mean you’re fully protected. BT Redcare Fire alarm signalling is connected to a remote alarm receiving centre via a BT phone line. If your alarm is triggered – through accident or arson – this centre is alerted within seconds and can summon the emergency services as required.

* Office of the Deputy Prime Minster, Fire Statistics 2004 ** London Chambers of Commerce statistics, 2003 *** Arson Prevention Bureau

How BT Redcare Fire works

BT Redcare Fire monitors property and premises every second of the day by actively checking that your phone line is working. You can choose from our two products to monitor your fire alarm:

  • BT Redcare Classic – the phone line is checked continuously and, if there are any interruptions, a warning signal will be delivered to the alarm receiving centre. This means that your alarm signalling can never be compromised without the knowledge of the alarm receiving centre.
  • BT Redcare GSM dual signalling paths – this uses two alarm signalling paths: the telephone line and a radio network. If one of these paths is attacked, or fails, the other continues to monitor your alarm regardless of which one fails first.

BT Redcare Fire doesn’t require a dedicated phone line and will work on your existing BT phone line. You therefore save the cost of installing and renting an additional line, as well as incurring any additional call charges.

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How to buy

  • You should purchase Redcare from an accredited alarm installation company.

  • If you would like help with this, please email redcare@bt.com or call 0800 800 828. Alternatively, you can find both local and national accredited installation companies on the website of the industry approval bodies NSI and SSAIB.